• AUTO VALUE
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CODE OF ETHICS

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat Closed
  • Sun Closed
    24/7 Fleet Service Calls Available

CODE OF ETHICS

  • To perform high-quality repair at a fair price.
  • To give the customer a price estimate for work to be performed.
  • To use only proven high-quality merchandise.
  • To employ the best skilled technicians obtainable.
  • To furnish an itemized invoice. Replaced parts may be inspected upon request.
  • To have a sense of personal obligation to each individual customer.
  • To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventative maintenance.
  • To furnish or post copies of any warranties covering parts or services.
  • To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
  • To follow state regulations.
  • To notify the customer if appointments or completion promises cannot be kept.
  • To exercise reasonable care for the customer's property while in our possession.
  • To maintain a system for fair settlement of customer's concerns

What People Say About Us


  • -Ashley R.

    Found out I didn't need a new car!! Old Betsy is all fixed up! Thanks LTM, I will be back!


  • -Ashley R.

    Found out I didn't need a new car!! Old Betsy is all fixed up! Thanks LTM, I will be back!

Call us for service: 248-333-3772

ASE (Automotive Service Excellence)
IDENTIFIX
Jasper
AutoWares
AutoWares - Auto Value - CSC
BBB
  • Car Care Aware